
FREQUENTLY ASKED QUESTIONS
-Become gifting expert -
One of the most outstanding aspects of our business compared to others in the industry is that you can completely customize almost any product we sell! We offer thousands of items and products upgrades and add-ons! You can also add items to any one of our pre-existing packages simply by selecting "Which Items Would You Like to Add?” and then following the prompts as they populate.
Our completely custom products are essentially created from scratch and begin at $0, with the price increasing as you add more items. Due to the large variety of items that we carry, it is impossible for us to list them all underneath the "custom" options, but once you indicate the type of product you're interested in (such as cookies, chips), you can build your product based on both your preferences and which items would look best. The result will be the exact product that you would like!
For special events or corporate orders, our products can be customized with specific colours or branded items. To have these items included, the branded items must be delivered to our facilities two or three business days (RUSH ORDERS WELCOME ) in advance. If you would like to add a greeting card that you have signed, similar rules apply. For more information about the products we carry, please contact our Customer Service Department by calling, emailing or chat.
Yes, these items can be added to most orders. We do recommend shipping perishable items using same day or next delivery services as these deliveries might need to be left outside and exposed to elements that are beyond our control, such as weather and live animals.